The Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback on your recently concluded transaction will help this office provide a better service. Personal Information shared will be kept confidential and you always have the option not to answer this form.
Introduction
This Privacy Notice details what information we collect, why we collect it, and what we do with it. Before you enter any personal information, please make sure that you have read and fully understood this Notice.
Data Collection
The Department of Science and Technology - Region 10 remain committed to fulfilling its mission of providing science, technology, and innovation-based solutions anchored on ethical public service, contributing to a better quality of life in the Region. To this end, it collects data and information, including personal information, from various subjects, which may be used to identify the needs and opportunities in science, technology, and innovation in the Region. These data/information may also be used to improve further our Agency's programs and services.
Data Use
This form serves as a means to collect information of the customers for production of statistical results.
List of Data to be Collected
Name Sex Age Address Privileges Email Address
Access and Correction
All information we collect are treated with utmost confidentiality. Only authorized DOST-X personnel have access to the personal information collected. You have the right to ask for a copy of any personal information the DOST-X holds about you, as well as the right to ask for its correction, if found erroneous, or deletion on reasonable grounds.
INSTRUCTIONS: Select your answer to the Citizen's Charter (CC) questions. The Citizen's Charter is an official document that reflects the services of a government agency/office including its requirements, fees, and processing times among others.
Note: The survey already contains answers. If you agree with the provided answers, simply click Next. Otherwise, feel free to change them by selecting your desired response and click Next.
INSTRUCTIONS: For SQD 0-8, please put a check mark (✔) on the column that best corresponds with your answer.
Note: The survey already contains answers. If you agree with the provided answers, simply click Submit. Otherwise, feel free to change them by selecting your desired response and click Submit.
Strongly Disagree Strongly Agree